Renewal Policy
1. Subscription Renewals
This policy explains the terms for renewing subscription plans on Greenera.
2. Automatic Renewals
a. Subscription Plans:
All Greenera subscriptions automatically renew at the end of each subscription period.
b. Renewal Notification:
Users will receive a renewal notice [X days] before the subscription expires. This will remind them about the renewal and how to manage their subscription.
3. Payment for Renewals
a. Automatic Payment:
Renewal payments will be automatically charged using the payment method on file unless the user cancels before the renewal date.
b. Payment Method Update:
Users must keep their payment details up to date. If payment fails, the renewal may not go through.
4. Changes to Subscription Plans
a. Pricing Changes:
If subscription prices change, users will be notified in advance. The new price will apply in the next billing cycle.
b. Plan Downgrades/Upgrades:
Users can change their plan at any time. The update will take effect at the next renewal.
5. Cancellation of Renewals
a. Cancellation Window:
To cancel automatic renewal, users must do so before the renewal date. Cancellations made after renewal will apply to the next billing cycle.
b. Cancellation Process:
Users can cancel renewals by going to their account settings on Greenera or contacting support at [email protected].
6. Refund for Renewals
a. Refund Eligibility:
Renewal refunds follow the terms in our Refund Policy.
b. Requesting a Refund:
To ask for a renewal refund, follow the steps in the Refund Policy.
7. Changes to Renewal Policy
We may update this policy at any time. If we make major changes, we will update it on our website.
8. Contact Us
For any questions, contact us at [email protected].